urlink
What is a URL Shortener?
The Ultimate Guide to when, how, and why you should use a URL shortener.
It’s a fair question… As a URL shortener and a company that specializes in everything to do with links, it’s something we get asked quite a lot.
So we thought we’d give you the entire breakdown on this secretly evolving industry. Find out how you can use a link shortener to your advantage.
Let’s jump right in…
What is a URL shortener?
A URL shortener is a simple tool that takes a long URL and turns it into whatever URL you would like it to be.
It couldn’t be any simpler than that.
I want to clarify that a URL shortener is the same as a link shortener… is the same as a link shrinker… a link compressor… a URL condenser… a vanity URL creator… I think that’s them all covered. They are all different ways of saying the same thing, which is that we want to take something long and ugly, then make it short and cute. To keep it simple, I will stick with the term URL shortener from today until the day I die.
What is a Custom URL Shortener?
A custom, or branded URL shortener, is when you’ve connected your own custom domain to a URL shortener which acts as a base for all the short links you create. Instead of using a generic domain such as bit.ly or rebrand.ly, you can pick your own.
It’s perfectly explained in this gif:
We always recommend using your own custom domain when sharing links online as it leads to increased link trust, brand awareness, and click-through rate.
If you want to find out more about the difference between branded and generic short links, you can check out the video below:
A Brief History of URL Shorteners
Since the dawn of the internet, links have been the way to get from one place to another online. Think about it, you either start by searching for something and then clicking a link, or by typing a link directly into your browser’s address bar. There’s no other way to get around.
You can share links directly, embed them in “anchor text” like this, or use a custom link shortener to make your links branded and cool like this:
Derric.link/Twitter (hey… follow me on Twitter while you are at it.)
With the advent of Twitter and other social sharing platforms, lengthy URLs started to become a problem. Originally Twitter – who used to limit messages to 140 characters – counted all characters in a link. (Now it makes all links count as 23 characters), which meant sharing a URL like:
http://www.marketingprofs.com/chirp/2016/29075/the-state-of-social-media-marketing-infographic
Would eat up the entire Tweet… Unless you used a URL shortener.
And Twitter did…
Originally TinyURL was the URL shortener of choice for Twitter, before the platform switched over to Bitly in November, 2009.
Then Twitter eventually came out with their own URL Shortener: t.co. Designed to both protect users from malicious links and shorten lengthy URLs.
Google followed suit by launching goo.gl in December 2009, and dozens of URL shorteners have followed in since then, all with varying features and revenue models. (Though, it’s worth noting that earlier this year Goo.gl announced it will be winding down its service).
But aside from this early necessity of URL shorteners for Twitter “back in the day” what can URL shorteners do for you right now?
What Can a URL Shortener Do?
URL Shortening has come a long way since its inception in the year 2000.
Here are a handful of pretty slick things you can do with your URL shortener today:
Link Masking
Obviously shortening a URL allows you to mask the original web address.
This is bad for us as consumers in the sense that it allows for spammers and hackers to hide malicious links from us. Thankfully, with security protection features from Chrome and other browsers (you use Chrome, right? You should…) we no longer have to worry about malicious link masking.
Proper link masking might be where you take a URL from a strong piece of content that you are looking to share, and simplify it to portray a key point in your social message. For example:
The absolute best technology to track links from click to conversion has got to be our sister company ClickMeter. (Yes I’m biased, but I still haven’t seen anything close to this good – though, Rebrandly is launching some suave new analytics features this summer).
You can see how many real visitors clicked on a link versus the number of bots or spiders. This gives you a more accurate idea of real visitors coming to your site and the conversion rate. You can get a daily breakdown, or even a geographical one (not shown). And there are a hundred other features worth checking out.
ClickMeter is not for everyone though. It’s more for heavy digital marketers or social media managers looking to track large or ongoing campaigns in great detail.
But simple link tracking is very important for all marketing efforts, whether it’s personal or professional… For curiosity or for ROI… Which is why TinyURL is kind of useless now. But tools like bit.ly, snip.ly and, of course, Rebrandly are the preferred URL shorteners.
Link Retargeting
Have you heard of retargeting?
It’s why you get hit with Amazon ads right after viewing a product on its website.
Retargeting is essentially the act of adding a little pixel, or piece of code, to your site, so that when people visit, you can serve ads to them later.
It’s crazy profitable for marketers and advertisers, and I frequently refer to it as the lowest hanging fruit for any business.
But wait, there’s more…
Now users do not even have to visit your website to get tagged with this pixel, they simply need to click on a link. It’s called link retargeting.
Retargeting links can expand your marketing reach to outside of the “awareness” stage of the funnel to more of a “pre-awareness” stage that helps fine-tune your targeting when advertising online.
You can use a tool like Rebrandly or ClickMeter to add retargeting pixels to your links and expand your custom audiences inside platforms like Facebook, Google AdWords, and Twitter.
Link Rotating
Ever wanted to run an A/B test but weren’t sure how to do it?
With advanced linking features you can actually split traffic 50/50 – or 75/25, or whatever – from within the link itself and thus perform a simple landing page test. Now this isn’t necessary for advertising, as you can just run two ads, and there are other tools, like Optimizely, that let you handle this on the page instead of within the link, but there are some opportunities for testing split traffic for your links.
You can also do something like run a contest and have the first click go to the “winner” page, while every other click goes to a “try again” page.
Link Swapping or Changing
It’s so simple, yet most of the link shortening services don’t let you do it…
You create a shortened link and share it across 12 different networks, then one day down the road, the page your link points to is taken down. Good luck finding and changing all those old links… You’re screwed!
Not anymore. With Rebrandly, you own your links. If you want to change out the destination URL, you can. It takes just a couple of seconds and those 12 links you shared all those months ago will automatically update. Crisis averted.
Here’s a great example of how to use link swapping in conjunction with your Instagram bio so you can direct traffic to your latest blog post without having to change the Instagram website link every time:
When to use a URL Shortener
Obviously, there is a cost to opening up a new browser window, plugging in the name of your favorite URL shortener (that’s us, right?), and copy-pasting a new link in, just to share it once.
I get it, it’s a little annoying. But there are ways to speed this up, such as a Chrome plugin or iPhone app.
Nonetheless, there are times when you should use a URL shortener – and times when you shouldn’t.
Use a URL shortener when you need to track the efforts of a social post or campaign. This is worthwhile when a link is sending traffic to your site, but especially when it’s not.
For example, maybe you send out 100 tweets linking to curated content each month. This is content which points followers to some of your favorite industry resources. Did anyone like that content? You can find out simply by checking the stats in your URL shortener. You’ll be able to easily spot your top performers.
You should use a URL shortener:
When posting a link across multiple sites on the web. As discussed earlier, it’s a lot easier to track and change one link in one place, rather than hunt down all versions of it posted across your marketing channels and make the necessary changes. And that’s assuming you can even make those changes.
You should use short links in all social profile bio’s – for the same reason.
You should not use a URL shortener:
When linking from one page of your own site to another. Especially if you are using anchor text – which you should almost always do. There’s no need for additional tracking here, as you should be able to see your results clearly in Google Analytics. You are using Google Analytics, right?.
When sending an email or chat message to friends. There’s no need to shorten your link. You can embed the link in anchor text or just paste it right in there. Your friend trusts you so there is no need to worry about them not clicking due to a funky looking or lengthy URL.
Final Thoughts
If you’re on the internet at all, you’ve got to be using a URL shortener. Whether it’s for personal use as a productivity hack, or to track and report on results for your business… Use a URL shortener.
If you don’t choose Rebrandly, so be it. I will miss you, but that’s OK. Do what’s right for you and your business. You can check out some of your other options here.
If you do choose Rebrandly, I’ll love you forever and send you (invisible) chocolate in the mail every month to remind you of how awesome you are.
No matter what, I highly recommend getting your own custom domain, as I did with Derric.link. There are so many cool things you can do from there to impress your friends, save you time and boost your marketing strategy.
What do you think? What’s your favorite link shortener? Are you still struggling to track your links properly? I’d love to hear your thoughts in the comments below.
Further Reading:
The six best URL shortener and how to choose the right one
The entire history of URL shorteners
101 ways to use a custom URL shortener
URL shortener API: How to integrate with a link shortener
This Article is About:
URL Shortening
URL Shorteners
Link Retargeting
Link Tracking
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